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Tessen
Pricing

What the rate is, and what moves it.

The landing page gives you the number. This page gives you the axes behind it, every capability that changes between plans, and the terms you would be signing. Work out your own rate before you call us.

  • 01 Rates are quoted per settled transaction.
  • 02 Volume bands are measured monthly and reset with the month.
  • 03 Nothing here is priced per seat.
Plans

Three plans, and the line where each one stops.

The board below is the summary you already saw. The table under it is not: it lists everything the platform does, including the rows that rarely decide anything, so nothing is discovered after signature.

Ledger

No minimum. One entity.

For one entity that wants the record clean before it wants it clever. One rate, all the way up, and a daily payout you do not configure.

Where Ledger stops

Clearing

From $40k monthly volume.

For groups running more than one scheme, more than one currency or more than one set of books. This is the plan the bands are built for.

See the bands

Enterprise

Committed volume, annual term.

For volume that has outgrown a bracket, and for contracts that name a region, a response time and a person.

Talk to the desk
Every capability, grouped in six blocks of four. Rates are per settled transaction at the middle volume band; the bands themselves are in the next section. Hover or focus a row to rule it across all three plans.
Capability Ledger 0.28% + $0.14 Clearing 0.19% + $0.09 Enterprise Negotiated
Clearing and disputes01 / 06
Payment clearing and disputes Included Included Included
Card schemes Two schemes Every supported scheme Schemes plus local rails
Bank transfer routes Domestic Domestic and cross-border Dedicated routes on request
Wallet capture Standard set Standard and regional Any wallet you contract
Reconciliation and the ledger02 / 06
Automated reconciliation Bank files only Bank, scheme and FX Bank, scheme, FX and custom sources
Entities and sub-accounts 1 entity Up to 12 Unlimited
Ledger retention 24 months 7 years 7 years, extendable
Break resolution queue One shared queue Per entity Per entity, rules you write
Treasury and payouts03 / 06
Payout scheduling Daily Rule-based, per entity Rule-based, with treasury sweeps
Settlement currencies 3 24 On request
FX handling Passed through at the scheme rate Managed, locked daily Managed, locked for the term
Balance sweeps Included
Reporting and audit04 / 06
Audit reports and evidence pack On request Included Included
Reporting API Read only Read and export Read, export and scheduled delivery
Data residency choice EU or US EU, US, APAC or dedicated
Change log and processor register Published Published, with alerts Published, with alerts and a review call
Environments and access05 / 06
Sandbox environments 1 3 Unlimited
Role-based access Fixed roles Custom roles Custom roles and single sign-on
Approval rules Two-person on payouts Two-person, configurable per action
Access log retention 90 days 12 months 12 months, exportable
Support and terms06 / 06
Support response Next business day 4 hours 1 hour, named engineer
Implementation Self-serve Guided, six weeks Guided, scoped per entity
Minimum term None 12 months 12 months, committed volume
Uptime commitment Best effort 99.9%, credited 99.95%, credited

24 rows · 3 plans · sample values throughout

Rate axes

Four things move the number.

Volume is the one everyone asks about first, and the only one with brackets. The other three move the rate in smaller steps, and they are the ones that surprise people in the third month.

Effective rate per settled transaction. A band is measured on volume settled inside the calendar month and resets with it.
Monthly settled volume Ledger Clearing Enterprise
Up to $250k 0.28% + $0.14 0.24% + $0.11
$250k to $2M 0.28% + $0.14 0.19% + $0.09
$2M to $10M Plan ceiling 0.16% + $0.08 Quoted
$10M to $50M Plan ceiling 0.14% + $0.07 Quoted
Above $50M Plan ceiling Quoted Quoted

The rate on the landing page is the middle band. Ledger holds one rate the whole way up, which is where the plan stops rather than a penalty: past two million a month the reconciliation work changes shape and so does the plan.

Two lines, one axis. The stepped line is Clearing coming down band by band; the flat one is Ledger holding its single rate until the plan runs out of room.
01

Currency and conversion

A payment settled in the currency it was taken in costs the band rate and nothing else. Convert it and the conversion is priced on its own line: Clearing locks a rate for the day, Enterprise locks one for the term, and Ledger passes the scheme rate through without touching it.

Effect on the rate +0.15% on converted volume
02

Settlement cycle

A daily payout is the cheapest thing here because the money is never held. Rules hold balances for exactly as long as you say, and holding costs something to guarantee. Treasury sweeps hold the least and cost the most to operate, which is why they sit on one plan and not three.

Effect on the rate +$0.02 per payout instruction
03

Crossing a band, and what passes through

Cross a band in the middle of a month and the new rate applies to the volume above the line, not to the month behind it. Nothing is rebilled backwards. Scheme and interchange costs sit outside all of this and arrive at cost, itemised against the settlement they belong to.

Effect on the rate At cost, itemised
Contract

What you sign, and how you leave.

Four numbers decide most of it. The questions underneath are the ones that come back from procurement, so they are answered here rather than on a call.

Minimum term 12 months

Ledger has none and can be closed the month you open it. Clearing and Enterprise run an annual term, billed monthly.

Notice to cancel 30 days

Written notice, at any point in the term. What is left of a committed year stays payable, and nothing renews without a signature.

Uptime commitment 99.95%

Measured on authorization availability across a calendar month. Miss it and the month is credited against a published scale.

Export window 90 days

After termination the full ledger stays exportable in the reporting format. Then it is destroyed and a certificate is issued.

Upward, on the first of any month, and the term restarts from that date. Downward at renewal only, because the lower plan cannot hold the entities and sources the higher one opened. We will tell you which of those you are actually using before you decide.

The lower rate applies to the volume above the line from the moment it is crossed. The volume below it keeps the rate it was settled at. One invoice, two rates on it, and the crossing point named on the line so you can check the arithmetic against your own numbers.

On Clearing and Enterprise it is quoted once, before the contract, and it does not move after signature. Ledger has no implementation fee because it has no implementation: you connect it yourself and the documentation is the whole of the help you get.

Credits run on a published scale against the month's platform fee, applied to the next invoice without you asking. They are calculated from our own incident record, which is the same record you can read. Credits are the remedy; they are not a cap on anything else in the contract.

Published rates can change with sixty days of notice and the new ones apply from your next term, never inside one you have already signed. Negotiated rates hold for the term as written. Pass-through costs are the exception and always have been: those move when the schemes move them.

Enterprise

Send the volume. Get a rate back.

Negotiated is not a hidden tier. It is what happens when a month of real settlement files prices better than a bracket does. Send the files and the rails, and we price against those.

  • 01A month of settlement files, in whatever format your processor returns them.
  • 02The rails you run today, and the ones you are already contracted to add.
  • 03Your current effective rate, if you have it. It shortens the call by about half.

You get a rate against your own files within two working days, in one document, whether or not the conversation goes further. If the answer is that Clearing already prices better for you, that is the answer we send.

Request a rate

Who we should address the document to.

One reply from the desk. No newsletter.

The entity that would hold the contract.

An estimate is fine. The files will correct it.

Rails you run Optional

Ask us if a customer contract already names one.

Deadlines, an audit date, a migration already booked.

Demo form. Connect it to your own handler before launch.